Website Use
The website is provided for freight information, quotes, shipping tools, customer support, employment information, and portal access. Users may not misuse, disrupt, scrape, or attempt unauthorized access to any part of the system.
Terms of Use
Website and portal use terms.
Clear terms for using Eastern Freight Lines public pages, shipping tools, and portal features.
Effective June 7, 2026
Terms of Use
These Terms of Use govern access to the Eastern Freight Lines website, public shipping tools, and portal pages. By using the site or submitting shipment information, you agree to use the system responsibly and provide accurate information.
Quotes and Shipments
Online quote estimates depend on the shipment information provided, including weight, class, origin, destination, accessorials, and service selection. Final charges may change if shipment details, fuel surcharge, accessorials, pickup conditions, delivery requirements, or freight characteristics differ.
Portal Accounts
Portal access is intended for authorized customers, dispatchers, drivers, and administrators. Users are responsible for keeping login credentials secure and using only the portal features permitted for their role.
Documents and Records
Bills of lading, proof of delivery, signatures, delivery photos, invoices, claims, and messages may be stored for operational and customer service purposes. Users should review documents for accuracy before relying on them.
Third-Party Services
Some features may connect to third-party services such as payment processing, database hosting, email, maps, analytics, or API integrations. Those services may have their own terms and policies.
No Guarantee of Availability
Eastern Freight Lines works to keep the site and portals available, but access may be interrupted by maintenance, internet issues, third-party outages, updates, or other operational needs.
Contact
Questions about these Terms can be sent to dispatch@easternfreightlines.com or by calling 862-297-1167.